Shipping policy

ORDER CONFIRMATION

You'll receive an email confirming receipt of your order to the email address you provided. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions.

SHIPPING METHODS AND CHARGES
Royal Mail 2nd Class 2 to 3 Working days

Orders placed before 4:00pm will be dispatched on same day. Orders are sent between 2 to 3 working days. Orders placed on the weekend or bank holidays will be processed on the next working day.

All the orders placed outside the UK  will be charged £5.99 extra postage fee and order will take between 7-10 days to deliver.

DELIVERY

All orders are processed & shipped as soon as possible through many of our domestic warehouses, depending on the fastest
shipping method available to your location. We typically take 24hours for handling & processing your order. The typical delivery
time frame is anywhere from UK is 2-3 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order.

LOST PARCELS

Each order will be sent with insured shipping & handling to prevent lost Packages. If your order happens to get held at customs, lost in transit or returned to us for any reason, we have your back! If a parcel is lost or undelivered; please advise us as soon as possible so we can inform our courier of the missing parcel and take effective steps.

Are there any hidden customs fee or import taxes?

All prices on our webpage are displayed in GBP with all taxes
completely covered on our end. However, depending on your location
and laws in your area, you may be liable to pay for duties and taxes
once you receive your order. Import taxes, duties and related customs
fees may be charged once your order arrives to its destination, which
are determined by your local customs office. Please seek additional
guidance based on your location and the associated import laws.
Payment of these charges and taxes are your responsibility and will be covered by us, We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.